At SGCH, we believe everyone belongs. This is why our purpose, ‘to create belonging’ drives our commitment to build a team where diversity, inclusion and connection are at the heart of what we do.
As a leading not-for-profit community housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, we continue to invest in our people, our homes, and our communities. Guided by our values – We Care, We Create, We Connect – we’ve built an inclusive workplace by caring for one another, creating and sharing new ideas, and connecting authentically every day, where everyone has the opportunity to grow and thrive.
We are committed to fostering an inclusive environment and building a team that reflects the diversity of the communities we connect with. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. Your passion and potential matter.
Join us in creating sustainable, connected communities where everyone feels a sense of belonging and are empowered to thrive.
What we offer
Competitive package – 35-hour work week with competitive, above Award pay and 17% annual leave loading
Company van and equipment provided.
NFP salary packaging – Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings
High-growth environment – Real opportunities to grow your career with a focus on internal promotions, inhouse learning and development and study assistance support
Health and wellbeing benefits - Corporate discounts with Flare for everyday savings, Reward and Recognition program, access to a free 24/7 Employee Assistance Program (EAP) for you and your family
Paid Parental Leave – 12 weeks paid parental leave and 3 days bonus annual leave
Agile and innovative work practices – Hybrid work arrangements including work from home options, and modern, well-located offices close to public transport
Job Description
About the role and about you
As an SGCH Maintenance Handyperson you are responsible for providing excellent customer service to our tenants by carrying out timely and responsive minor repairs and maintenance works in residential properties. You work as part of a team of Maintenance Handypersons to ensure we can provide quality and cost-effective repairs and maintenance services to our tenants.
To succeed in this role, you will be a dedicated professional with a passion for delivering quality repairs and maintenance works, personable and have strong attention to detail. You demonstrate integrity, emotional intelligence and possess a forward-thinking mindset.
This is a permanent role, primarily based at Metro North East region (suburbs in the Lower North Shore) and you will work as part of a team of Maintenance Handypersons and from time to time may be called upon to work in other locations.
Duties
Work together to achieve our purpose to provide sustainable, safe and affordable housing as the foundation for our customers to connect and build their communities.
Respond to customer inquiries and requests with compassion, care and urgency.
Attend social housing properties to scope out required repairs and maintenance and source appropriate materials to undertake the works.
Liaise with Tenancy Managers to ensure timely access to social housing properties to undertake repairs and maintenance.
Collaborate with handypersons team to achieve small projects as well as teams across the organisation to improve outcomes for customers.
Accurately collect and record tenancy and other information.
Identify and follow safe work practices and be vigilant about their application by self and others.
Use core office software applications such as Microsoft Outlook, Word and Excel.
How to apply
If this sounds like you, please click ‘Apply’ and upload your CV.
The recruitment process may include interviews and relevant skills or behavioural assessments with selection based on demonstrated merit against the roles criteria. Appointment is subject to standard pre-employment checks, such as working rights, employment references from previous managers, a National Police Check, and a health assessment.
Please note we may establish a Talent Pool from this process.
If accessibility and adjustments are needed to apply for this role comfortably, just let us know. Your privacy and dignity are always respected. Please reach out to jobs@sgch.com.au
Desired Skills and Experience
Essential Criteria:
Extensive experience in residential repairs and maintenance
Understanding of Australian Standards, BCA and statutory requirements
Good understanding of WHS legislation
Excellent communication skills
Good organisational and time management skills
Current NSW driving license
Ability to undertake regular driving for considerable distances
Ability to stand for long periods of time
Ability to lift heavy objects including using a range of equipment, machinery and tools
Experience using Microsoft Office including Outlook and Excel
