As a Tier 1 provider under the National Regulatory System for Community Housing, SGCH offers subsidised rental housing for people on low to moderate incomes. We are a not for profit organisation that receives income from rent and reinvests it to deliver maintenance services and increase the supply of social and affordable housing. We balance business acumen with a social heart, strive for operational excellence and foster continuous learning and growth. We embody our ETHIC values and nurture a culture of kindness, respect, and teamwork to drive our mission to provide sustainable, safe, and affordable housing for all.
We know that diverse teams are stronger teams. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every single requirement. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. We value potential, passion and lived experience just as much as formal qualifications. SGCH is committed to creating an inclusive workplace where everyone feels empowered to thrive.
SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.
Job Description
Highlights
Permanent full time. Monday to Friday - 35 hour working week
Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation.
Work with a supportive and collaborative team.
Company van and equipment provided.
Career development and growth opportunities.
Access Health and Wellbeing programs including EAP- Employee Assistance Program- free confidential support for you and your family.
Paid Parental Leave and other great employee benefits.
About the role and about you
We have an exciting opportunity for a Maintenance Handyperson to join our Customers team, on a permanent full-time basis. This role will be primarily based at Metro North East region (suburbs in the Lower North Shore) and you will work as part of a team of Maintenance Handypersons and from time to time may be called upon to work in other locations.
As an SGCH Maintenance Handyperson you are responsible for providing excellent customer service to our tenants by carrying out timely and responsive minor repairs and maintenance works in residential properties. You work as part of a team of Maintenance Handypersons to ensure we can provide quality and cost-effective repairs and maintenance services to our tenants.
Your duties will include but are not limited to:
Work together to achieve our purpose to provide sustainable, safe and affordable housing as the foundation for our customers to connect and build their communities.
Respond to customer inquiries and requests with compassion, care and urgency.
Attend social housing properties to scope out required repairs and maintenance and source appropriate materials to undertake the works.
Liaise with Tenancy Managers to ensure timely access to social housing properties to undertake repairs and maintenance.
Collaborate with handypersons team to achieve small projects as well as teams across the organisation to improve outcomes for customers.
Accurately collect and record tenancy and other information.
Identify and follow safe work practices and be vigilant about their application by self and others.
Use core office software applications such as Microsoft Outlook, Word and Excel.
To succeed in the role, you will be a dedicated professional with a passion for delivering quality repairs and maintenance works, personable and have strong attention to detail. You demonstrate integrity, emotional intelligence and possess a forward-thinking mindset.
The recruitment process may include interviews and other forms of skills and behavioral assessment. The appointment of a suitable candidate will be subject to pre-employment screening including reference checks, a National Police Check and Health Assessment.
Please note we may establish a Talent Pool from this process.
How to apply
To apply for this role, please click 'Quick Apply' and submit your CV by 9 am, Thursday 16 April 2026.
Desired Skills and Experience
Extensive experience in residential repairs and maintenance
Understanding of Australian Standards, BCA and statutory requirements
Good understanding of WHS legislation
Excellent communication skills
Good organisational and time management skills
Current NSW driving license
Ability to undertake regular driving for considerable distances
Ability to stand for long periods of time
Ability to lift heavy objects including using a range of equipment, machinery and tools
Experience using Microsoft Office including Outlook and Excel
If this sounds like you, please head to our website https://www.sgch.com.au/join-our-team/ to download the full position description for further details on the role and what’s on offer.
